Frequently asked questions

In this section you will find, sorted by sections, the most frequently asked questions related to the most common incidents of our users.

If you do not find a suitable answer to your needs, we invite you to contact our customer service through the form in the ‘contact’ area.

Parking meter

What are the means of payment for the parking meter?

Depending on the location, there are different methods of payment at the parking meter. We always recommend mobile payment via the Apparkya app.

I have inserted coins in the parking meter and it doesn't give me a ticket, why is this?

It is possible that you are not entering the minimum amount or you exceed the maximum amount for the chosen fare, you can check this on the parking meter.

Parking

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Customer service

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