Frequently asked questions

In this section you will find, sorted by sections, the most frequently asked questions related to the most common incidents of our users.

If you do not find a suitable answer to your needs, we invite you to contact our customer service through the form in the ‘contact’ area.

Parking passes

You can send us an email to aparcamientos@aussa.com, indicating the season ticket holder, the car park where the season ticket is being cancelled and, if possible, the reason for cancellation.

To manage your subscription, please contact us at aparcamientos@aussa.com, indicating the reason and our staff will contact you.

Invoices are automatically sent to your email, in case you do not receive an invoice, please contact us at aparcamientos@aussa.com.

You can check availability and prices per car park and city below.

  • Subject to availability